CONTINUUM Solar Power Privacy Notice and Policy
Quick Privacy Overview
At CONTINUUM Solar Power, we respect your privacy and are committed to protecting your personal information. Here’s a simple breakdown of what this policy means for you:
What We Collect: We collect basic information like your name, contact details, and service history when you schedule a consultation, request a solar installation, or interact with our website. We may also use cookies to improve your online experience.
How We Use It: Your information helps us provide services, process payments, respond to requests, improve our website, and share relevant updates or offers.
Who We Share It With: We may share information with trusted service providers (such as payment processors or analytics tools) or business partners as needed to deliver our services. We never sell your personal information for money.
Your Choices: You can opt out of marketing emails, manage your cookie preferences, or request access to or deletion of your data.
California Residents: If you live in California, you have additional privacy rights under the CCPA, including the right to know, delete, or opt out of certain uses of your personal information.
CONTINUUM Solar Power Privacy Notice and Policy
Effective Date: 8/25/2025
This CONTINUUM Solar Power (“CONTINUUM” or “we”) Privacy Notice and Policy (“Policy”) describes how CONTINUUM collects, uses, discloses, and otherwise processes the personal information described in this Policy, as well as the rights and choices you have regarding your personal information.
For information about the privacy choices you have regarding your personal information, see Section 7: Your Privacy Choices below. If you are a resident of California, please refer to Section 12: Additional Information for California Residents for details on the categories of personal information we collect and your rights under California privacy laws.
Your use of our Services (defined below), and any dispute over privacy, is subject to this Policy and any additional terms and conditions provided by CONTINUUM.
Table of Contents
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Scope
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Personal Information Collected
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Purposes of Use and Processing
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Disclosures of Personal Information
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Aggregate and Deidentified Data
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Cookies, Targeting, and Analytics
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Your Privacy Choices
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Children/Minors
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Security
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Additional Continuum Data & SMS Privacy Terms
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Changes to this Policy
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Contact Us
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Additional Information for California Residents
1. Scope
This Policy applies to personal information we collect both online through our website www.takebackyourpower.com, and offline, such as when we make a service call, provide an energy consultation, or when you contact our customer support team (collectively, our “Services”).
Examples include:
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When you visit our website;
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When you schedule a consultation, energy audit, or solar installation;
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When you use products or services that reference this Policy;
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When you subscribe to our newsletters, webinars, or events;
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When you participate in surveys, promotions, or research conducted by us;
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When you communicate with us in connection with our Services.
This Policy does not apply to information collected from CONTINUUM employees, job applicants, or candidates.
2. Personal Information Collected
We collect information directly from you, automatically when you use our website, and from third parties. Categories include:
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Directly from You: name, address, phone number, email, payment and billing information, service history, communications, and promotional registrations.
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From Other Sources: public databases, lead generation services, marketing partners, and social media platforms.
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Automatically Collected: IP address, device/browser type, geolocation, clickstream activity, and similar analytics (see Section 6).
3. Purposes of Use and Processing
We use your information to:
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Provide and support our Services (e.g., installation, billing, customer support);
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Analyze and improve our operations;
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Personalize your experience and communications;
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Conduct marketing and advertising campaigns;
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Administer surveys, promotions, and research;
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Ensure security and protect rights;
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Comply with legal obligations;
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Support business transactions, audits, and compliance.
4. Disclosures of Personal Information
We may share information with:
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Service providers (IT, analytics, payment processors, consultants);
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Affiliates or business partners to deliver services you request;
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Advertising networks and analytics providers for marketing (see Section 6);
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Regulators, law enforcement, and legal entities to comply with legal obligations;
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Business transfers in the event of mergers, acquisitions, or reorganizations.
5. Aggregate and Deidentified Data
We may use and disclose aggregated or deidentified information for research, development, analytics, and other lawful purposes.
6. Cookies, Targeting, and Analytics
We use cookies, pixel tags, and analytics tools (including Google Analytics) to improve our website performance, personalize content, and deliver targeted advertising. See Section 7 for managing your preferences.
7. Your Privacy Choices
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Cookies/Advertising: Manage cookies via our cookie manager or browser settings.
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Marketing Communications: Opt out by clicking “unsubscribe” in our emails or replying STOP to texts.
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Custom Audiences: To opt out of marketing based on custom list matching, contact us at privacy@takebackyourpower.com.
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California Residents: See Section 12 for additional rights.
8. Children/Minors
Our Services are not directed at children under 13, and we do not knowingly collect information from them.
9. Security
We use administrative, technical, and physical safeguards to protect your personal information, though no system is completely secure.
10. Additional Continuum Data & SMS Privacy Terms
Effective Date: 8/25/2025
About Us
Continuum is committed to empowering individuals and businesses to reclaim control over their energy, technology, and lifestyle choices. We provide insights, tools, and support through our platform to help you take back your power—while respecting and safeguarding your personal information.
Information We Collect
We may collect the following when you engage with us:
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Contact & Personal Info: your name, email address, phone number, mailing address, and any other information you provide when you subscribe, complete a form, or request services.
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Technical & Usage Data: IP address, device type, browser type, cookies and similar tracking technologies, pages you visit, time spent, referring/exit pages, and other analytics information.
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Transactional Data: details of services requested, consultations booked, communications exchanged, and any feedback you submit.
How We Use Your Information
We use your data to:
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Respond to your inquiries, schedule consultations or services, and manage your account.
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Send you important service-related or transactional communications (e.g., confirmations, updates).
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Improve our website, services, and user experience by analyzing usage patterns and feedback.
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With your consent, send promotional messages about our offerings, updates, or special events.
SMS Terms & Conditions (A2P-Compliant)
By providing your mobile number, you consent to receive SMS messages from Continuum related to scheduled services, updates, notifications, or (if opted in) promotional offers.
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Message frequency may vary.
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Standard message and data rates may apply.
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To opt out: Reply “STOP” at any time.
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For help: Reply “HELP” or contact us at info@takebackyourpower.com
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Your mobile number and SMS consenting data are never sold or shared with third parties for marketing purposes.
Data Security
We apply industry-standard safeguards—including secure servers, access controls, encryption where applicable—to protect your personal information. While no system is entirely immune to risk, we strive to maintain strong data integrity and confidentiality.
Sharing of Information
We do not sell, rent, or trade your personal data. We may share your information only:
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With trusted service providers who assist us in delivering our services (e.g., hosting, analytics) under strict confidentiality.
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To comply with legal obligations, court orders, or protect our rights.
Your Rights
You have the right to:
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Access, correct, or request deletion of your personal information (subject to legal or operational constraints).
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Opt out of SMS communications at any time by replying “STOP”.
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Contact us with any privacy-related questions or concerns.
Cookies & Tracking
We use cookies and similar tracking technologies to enhance site functionality, tailor content, analyze traffic, and improve user experience. You may disable cookies via your browser settings—though some site features may not work fully without them.
Policy Updates
We may revise this Privacy Policy from time to time. The latest version will always be posted on our website along with a new effective date. Continued use of our website or services signifies your acceptance of the updated policy.
Contact Us
Continuum
📧 info@takebackyourpower.com
🌐 https://poweredbycontinuum.com/
11. Changes to this Policy
We may update this Policy from time to time. Updates will be posted at www.takebackyourpower.com/privacy-policy. If material changes occur, we will provide notice (e.g., via email or site banner).
12. Contact Us
For questions or privacy-related requests, contact us at:
Email: info@takebackyourpower.com
13. Additional Information for California Residents
If you are a California resident, you have rights under the CCPA, including the right to:
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Access/know the categories and specific pieces of personal information we collect;
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Request deletion or correction of personal information;
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Opt out of the “sale” or “sharing” of personal information;
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Limit use of sensitive personal information (where applicable);
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Not face discrimination for exercising your rights.
To exercise your rights, you may submit a request via our California Privacy Request Form at:
https://share-na2.hsforms.com/2usv2SJPbSXacnRJKFKbZVg40a2y0 or call us at 916-550-0358.
Our website also recognizes Global Privacy Control (GPC) signals as opt-out requests for sales and sharing of personal data.
